Chapter 19: Team Problem Solving | Mastering Problem Solving Toolkit
A team charter aligns everyone on purpose, roles, and expectations before work begins. Complete this together as a team in your first meeting. Revisit it if team dynamics or scope change.
Team Identity
Team Scope
Team Members & Roles
Name
Department / Role
Team Role
Responsibilities
% Time
Team Lead
Scribe / Secretary
Timekeeper
Member
Member
Member
Subject Expert
Team Norms — How We Will Work Together
Decision Making
Decision Type
Who Decides
Method
Day-to-day meeting / process decisions
Team Lead
Team Lead judgment
Significant scope or approach changes
☐ Consensus ☐ Vote ☐ Sponsor
Budget / resource requests
☐ Sponsor approval required
Tie-breaking vote
Charter Agreement — All Team Members Sign
By signing, we agree to the team's purpose, norms, and expectations outlined in this charter.