Chapter 6: Fishbone (Ishikawa) Diagrams | Mastering Problem Solving Toolkit
Training / knowledge gaps
Workload / burnout
Motivation / engagement
Other:
Role clarity / responsibilities
Communication / handoff
New/temporary staff
Other:
Steps missing or out of order
Inefficient workflow
Handoffs between teams
Other:
Lack of standardization
No error-checking built in
Response time / bottlenecks
Other:
Policy unclear or missing
Policy not communicated
Policy outdated / conflicting
Other:
Rules not enforced consistently
Compliance / regulatory issue
Approval authority gaps
Other:
Software / system issues
Equipment condition
Layout / ergonomics
Other:
Technology not fit for purpose
Maintenance / upkeep
Access / availability
Other:
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3.